UXcamp Dublin, 2016

Speaking about “Flowcharts + Personas and a Love Story”and running “Mapping Experience” Workshop.
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A Playbook for Improving Customer Journeys. By Brandon Schauer from Adaptive Path.

Even though you are doing great… “You can’t just stop after creating an experience map. How do you move forward? How do you see the opportunities?” A Playbook for Improving Customer Journeys is an inspirational article with great ideas to improve Customer Journeys, by Brandon Schauer from Adaptive Path. Continue reading A Playbook for Improving Customer Journeys. By Brandon Schauer from Adaptive Path.

A very interesting interview with Nir Eyal in User Testing.

I’m always interested on reading posts from User Testing blog. This opportunity I found a very interesting interview with Nir Eyal, the writer of the book The Hook, that everybody is talking at the moment. “The cigarette of this century is technology” and much more is something that you will find in the interview below. The Hook: Q&A … Continue reading A very interesting interview with Nir Eyal in User Testing.